Customer Support

Return, Refund & Exchange Policy

What to keep, what to share, and how to ask Sunday Club for help with an order.

Before requesting a return or exchange

Keep the product, bottle, labels, accessories, and original packaging together and in the condition received. Do not continue using a product you believe is damaged, defective, or incorrect.

To be confirmed by Sunday Club: The return and exchange request window, eligible reasons, and any item-specific exclusions have not been supplied.

Damaged, defective, wrong, or missing items

Contact Sunday Club promptly with your order number, a clear description, and photographs or video showing the outer package, shipping label, product, and issue where relevant. Keep all packaging while the request is reviewed.

How to request help

  1. Email hello@sundayclub.co.in or WhatsApp +91 96069 07177.
  2. Include your name, order number, item, reason, and supporting images where applicable.
  3. Wait for instructions before sending anything back. An unsolicited parcel may not be identifiable.

Refunds and exchanges

Approved requests will be handled according to the confirmed resolution and the original order record. A refund should not be considered complete until confirmation is provided and funds are received through the applicable method.

To be confirmed by Sunday Club: Refund method, processing time, exchange dispatch time, return address, and who pays return or replacement shipping have not been supplied.

Non-returnable situations

Sunday Club will confirm the exact non-returnable situations before this policy is used for live orders. Health, hygiene, opened-product, promotional-item, and final-sale restrictions must not be assumed unless expressly confirmed at purchase.